(updated March 20, 2023)
- the Advanced Service Management Group, Inc. is referred to as “ASM GROUP”, “us” or “we”.
- the term “Site” is used to identify our website, specifically: https://www.asmgroupinc.com.
- The term “Site Services” refer to all services available on the Site such as requesting a quote, text chatting with an agent, the electronic publications and other site-based features provided when using the Site, including without limitation both real-time, end-to-end visibility on shipments and customer specific dashboards allow your teams to manage their most important key performance indicators.
ASM GROUP collects the following data:
- Personal identification information including:
- Your name,
- Your physical address,
- Your telephone number,
- Your fax number,
- Your e-mail address,
- Each username assigned to you,
- Each password assigned to you,
- Your credit card number or other payment information,
- Registration information related to:
- Your accounts with us,
- Your accounts with others that is supplied to us,
- Information related to other products or services you purchase or otherwise receive,
- Information related to your participation in other activities with ASM GROUP,
- Information you supply in response to any survey or questionnaire,
- Information you supply when you contact us with a question or concern,
- Information about your use of our Site and Site Service including:
- The number of times you visit our Site,
- The dates and times you visit our Site,
- Your language,
- The type of browser and operating system you use,
- Your Internet service provider,
- Your Internet protocol (IP) address,
- The website(s) from which you arrived at our Site.
The Personal Information we collect related to you depends on how you use our Site and Site Services. ASM GROUP does not collect social security numbers of users. To the extent ASM GROUP comes into possession of users’ social security numbers or collects such information in the future, the information will be treated confidentially and not shared with third-parties unless allowed by law. Additionally, ASM GROUP will take reasonable steps to limit the access to the social security numbers and take legally required steps of securing the transmission of the data.
You directly provide ASM GROUP with most of the data we collect. We collect data and process data when you:
- Complete and online questionnaire, or place an order for any of our products or services,
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email,
- Use or view our website via your browser’s cookies,
- Use or view our website via log files and clear gifs (commonly known as “web beacons”),
We may also receive your data from third parties including:
- credit card companies and other financial organizations you employ when you engage in financial transactions with us, and
- third parties to assist us in fulfilling orders and providing services to you.
ASM GROUP collects your data so that we can:
- Fulfilling requests for products, services, or information,
- Tracking and confirming orders or service inquiries,
- Providing customer services,
- Administering programs, promotions, or surveys,
- Offering new products and services,
- Improving the effectiveness of our Site, our marketing endeavors, and our services,
- Conducting research and analysis,
- Sending marketing communications,
- Performing other business activities,
- Process your orders,
- Manage your account,
- Provide administrative support for the goods and services we provide,
- Email you with special offers on other products and services we think you might like,
- Any other purposes that we deem appropriate for enhancing, improving, or analyzing the Site and Site Services.
Your Personal Information, such as your name and the purchasers of the services, may be shared with our business partners. These business partners assist in providing services to us or you, consistent with services you are seeking and/or purchased. ASM GROUP will never sell your information to third parties. ASM GROUP will share your data with our partner organizations so that they may offer you their products and services or help us improve the Site and the Site Services. These partner organizations include, among others, transportation companies, warehousing companies, banks, credit card companies, and other credit agencies.
Payment information, such as your credit card details, is collected only to process a transaction, and is stored in an encrypted format and reasonable measures are taken to ensure your payment information is not vulnerable to theft or interception. When ASM GROUP processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We may utilize third parties to assist us in fulfilling orders and securing payment. Any such third parties will have access to certain Personal Information as reasonably necessary to perform their services. We reasonably limit the use of such Personal Information by these third parties only to the information necessary for the performance of such services. We take reasonable steps to obligate these third parties to handle information appropriately and confidentially.
When you contact ASM GROUP, we may ask for certain Personal Information such as your name, e- mail address, telephone number or fax number. We use this information primarily to personally identify you and to better communicate with you.
ASM GROUP may share your Personal Information with a third party if we determine that your contact information is of benefit to you or ASM GROUP. If you do not want us to share your Personal Information with third parties, please submit your request in writing using the contact information listed on the bottom of this Policy. When we receive your request, we will take reasonable steps to limit the use and disclosure of your Personal Information. It will generally take ten (10) business days to process your request, so please be patient.
ASM GROUP wants your Personal Information to be accurate and complete. To update your Personal Information please contact us in writing as provided below.
ASM GROUP securely stores your data. ASM GROUP will keep your Personal Information for so long as ASM GROUP believes such information may be useful to ASM GROUP in carrying out its business. Once this period has expired, we will delete your data by as part of the routine maintenance of our systems.
ASM GROUP would like to send you information about products and services of ours that we think you might like, as well as those of our partner organizations. By accessing any of the Site or Site Service you have agreed to receive marketing information and materials from us.
You have the right at any time to stop ASM GROUP from contacting you for marketing purposes or giving your data to our partner organizations.
If you no longer wish to be contacted for marketing purposes, please click here. It will generally take ten (10) business days to process your request, so please be patient.
ASM GROUP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request ASM GROUP for copies of your personal data. We may charge you reasonable fees for this service.
The right to rectification – You have the right to request that ASM GROUP correct any information you believe is inaccurate. You also have the right to request ASM GROUP to complete information you believe is incomplete.
The right to erasure – You have the right to request that ASM GROUP erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that ASM GROUP restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to ASM GROUP processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that ASM GROUP transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
When using our Site and Site Services, ASM GROUP assigns your computer one or more cookies that enable us to improve the quality of our services and to personalize your experience. Cookies allow us to automatically collect information about your activity on our Site and when using the Site Services, such as the content you access while on our Site, the links you click, and other activity you conduct while using our Site. Additional information about cookies may be found at: www.microsoft.com/info/cookies.htm.
Our Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Site and Site Services. Such technology may also be contained in e-mail messages or newsletters from ASM GROUP that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of our Site, and the Site Services we provide.
ASM GROUP does not track its customers over time or across third party websites to provide targeted advertising. Accordingly, the Site does not respond to Do Not Track signals. Nonetheless, some third-party website linked from the Site may track customers over time or their conduct. Users should carefully review the applicable privacy policies for all third-party websites.
The Site, Site Services and some of our other electronic materials contain external links to other websites. These other websites may send their own cookies to users, collect data, or solicit Personal Information. ASM GROUP is not responsible for the privacy practices or the content of these other websites. ASM GROUP disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on the Site. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
There are different types of cookies. The Site and Site Services use two types: functionality cookies and advertising cookies. Functionality cookies allow ASM GROUP to recognize you on our website and remember your language, location, and previously selected preferences. Advertising cookies allow ASM GROUP to collect information about use of the Site and Site Services, the content you viewed, the links you followed and information about your browser, device, and your IP address. ASM GROUP sometimes shares some limited aspects of this data with third parties for advertising purposes. As such, when you visit another website, you may be shown advertising based on your use of the Site and the Site Services.
You may choose to modify your web browser’s setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access our Site, but you may be unable to use all the features of our Site and Site Services.
The Site, Site Services and some of our print and electronic materials contain external links to other websites. These other websites may send their own cookies to users, collect data, or solicit Personal Information. ASM GROUP is not responsible for the privacy practices or the content of these other websites. ASM GROUP disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on the Site. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
ASM GROUP does not offer products or services for sale to those who are under the age of eighteen (18). If you are a minor, you may not purchase products or services from ASM GROUP. Likewise, ASM GROUP does not intend to receive any information from minors. Even though ASM GROUP does not seek to do business with or collect any information about minors, this Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies to ASM GROUP. Accordingly, ASM GROUP does not knowingly collect or retain any personal information about users under the age of thirteen (13). If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under thirteen (13) years old, no such information should be disclosed to third parties.
You can contact our data protection officer as follows:
817 Meander Court
Minneapolis, MN 55340
Telephone: (1) 763-201-1451
In the unlikely event that ASM GROUP or substantially all the assets of ASM GROUP are acquired by a third party either in a bankruptcy, court proceeding or otherwise, it is possible that your Personal Information may be one of the assets transferred. In such an event, ASM GROUP would take reasonable steps to require the third party to maintain ASM GROUP’s then-current privacy policies and practices, or alternatively, give written notice to you before the transfer of Personal Information is completed.
ASM GROUP is a private, for-profit organization based in Minnesota. All business transactions with ASM GROUP are deemed to occur in Minnesota and are subject to Minnesota law. ASM GROUP is not a financial institution or governmental entity required by law to adopt or publish this Policy. The adoption or publication of this Policy does not subject ASM GROUP to any stricter duty in its collection, handling, storage, and disclosure of nonpublic information than otherwise applies to ASM GROUP under applicable law. ASM GROUP has created this Policy in good faith, using reasonably diligent business practices; however, no person or entity shall have any right or recourse against ASM GROUP its affiliates, agents, sponsors, or other related parties based on any alleged violation or noncompliance with this Policy by ASM GROUP.
817 Meander Court
Minneapolis, MN 55340
Telephone: (1) 763-201-1451